I am a new landlord and the first week that my tenants arrived at the house the water heater was not working. I was so stressed out because I got a quote from another plumber who said that I needed to purchase and install a whole new water heater. I needed a 2nd opinion so I called and they fit us into their schedule that same day. The technician was clean, friendly, and very professional. Your plumber was very thorough and reassessed the water heater to find that the igniter was the only thing that needed to be fixed. I could tell that he was very knowledgeable and even took the time to teach me and the tenant how the heater works and explained what we should do for maintenance. I was so impressed with how much he knew. He fixed the heater and my tenants were able to have hot water. I am so grateful for fast, friendly, and professional service.